Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Q: How much does it cost to register?
A: Nothing. Registration is FREE.

Q: Do I have to register to use the site?
A: Absolutely not. We invite you to browse and search ads. Registration however, is FREE. You are also provided with many FREE benefits for registering to include: Free announcements, Free event posting, Free resume postings, Free personal ads and many more. It will also save time, as the site will remember various preferences for you. If you do want to take advantage of the benefits:

Registration is Free! Click to Register

Q: How Much Do Ads Cost?
A: See the Pricing section of our web site for details.

Q: How Long Does an Ad Run?
A: This depends on the plan you choose. Please See the Pricing section of our web site for details.

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free. Register section of our web site for details.

Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed.

Q: What Category Should I Put My Ad In?
A: Choose the category in which you would search if you were looking for your product or service, you may always choose other if you are unsure.

Q: What region should I put my ad in?
A: The region you live in. We suggest Hampton Roads as this is a the most broad of the categories. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.

Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.

Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Q: What is your privacy policy?
A: See Privacy Policy for details.

Q: How Do Regions Work?
A: HAMPTONROADSONLINE.COM covers the Mid Atlantic Region. All states and any city with a population of 100,000 or more is listed as a region. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.

Q: I don't see my city listed. What region should I choose?
A: Choose the city closest to you or the state you live in. Hampton Roads is recommended as this selection covers several cities within the Hampton Roads area.